Process Automation & Optimisation

Eliminate repetitive tasks and streamline your operations with intelligent automation solutions. I help you identify opportunities, design workflows, and implement automation that saves time and reduces errors.

Talk to Us Today

Why Manual Processes Cost More Than You Think

After working with dozens of small businesses, I’ve noticed a pattern: they know their manual processes are inefficient. They just don’t realise how inefficient.

It adds up fast.

The real cost isn’t just the time. It’s the errors. The delays. The frustration when someone’s on holiday and nobody knows how to handle their tasks.

Your office manager spending 90 minutes every Monday processing expense claims?

That’s €12,000 a year.

Overhead view of a teenager drawing at a desk with art supplies and tablet.

Someone manually copying data from emails into your CRM?

Another €8,000

Process automation fixes this.

Not with expensive enterprise software. With practical tools that work today.

What Process Automation Actually Means

Forget the corporate waffle about “digital transformation.” Here’s what automation looks like in practice:

Instead of:

Manually copying customer inquiries from email into your system

You have:

Inquiries automatically logged, categorized, and routed to the right person

Instead of:

Chasing three people for approval signatures via email

You have:

Automated workflow that tracks progress and sends reminders

Instead of:

Spending Friday afternoon generating the same weekly report

You have:

Report generated automatically every Thursday at 4pm

Instead of:

Re-typing client information across five different systems

You have:

Data flowing automatically between your tools

Close-up of a senior adult signing a document with a blue pen on a white table.

Common Automation Wins for Small Businesses

Document Processing

Stop manually copying data from invoices, receipts, or contracts. AI can extract the information and put it where it needs to go. One client saved 12 hours a week just automating their invoice processing.

Customer Communications

Booking confirmations, appointment reminders, follow-up emails, status updates. These don’t need a human writing them each time. Automate the routine stuff so your team can handle the conversations that actually matter.

Data Entry & Reporting

If you’re copying information from one system to another, or spending hours building the same report, that’s automation territory. Your time is worth more than data entry.

How I Approach Automation

I don’t automate everything. That’s not always the best or most efficient solution.

Observe

I start by watching how you actually work. What takes time? What causes errors? What makes your team curse under their breath?

Identify

Then I look for the repetitive tasks that follow clear rules. If you can describe it as “every time X happens, we do Y,” it’s probably automatable.

Prioritise

I’ll prioritise based on three things:

1. time saved, 2. error reduction, and 3. how annoying the task is.

(Yes, that’s a real criterion. Frustrating tasks drain morale. Fix them first.)

Prioritise

Then we implement. One process at a time. Test it. Refine it. Make sure your team understands it. Move to the next one.

No expensive software. No six-month implementations.
Just practical automation that works.

What You Get

Process Analysis

I’ll review your current workflows and identify automation opportunities. You’ll get a prioritized list with estimated time savings and implementation difficulty for each.

Workflow Design

I’ll map out how the automated process should work, including exception handling. Processes need to handle the unexpected. We plan for it.

Implementation

Documentation & Training

Ongoing Support

Your Investment & Return

Most small business automation projects cost between €2,000-€8,000 depending on complexity.

A typical project that automates three key processes saves 15-25 hours per week.

At €30/hour, that’s €23,400-€39,000 per year.

The payback period is usually 3-6 months. After that, it’s pure savings.

This isn’t complex technology. It’s connecting your existing tools properly and applying straightforward rules to repetitive tasks.

Ready to Stop Doing Things Manually?

Let’s start with a conversation about what’s consuming your team’s time.
No obligation. No sales pitch. Just a practical discussion about whether automation makes sense for your business right now.

Book a 30-minute consultation

How much does process automation cost for a small business?

Most small business automation projects range from €2,000 to €8,000, depending on complexity and the number of processes involved.

A simple project automating one or two workflows (like invoice processing or appointment confirmations) typically costs €2,000-€3,500. More comprehensive projects automating 3-5 interconnected processes run €5,000-€8,000.

The typical payback period is 2-4 months. After that, you’re saving money every single week.

I’ll give you a clear cost estimate after understanding your specific processes. No hidden fees or scope creep.

What processes should I automate first?

Start with tasks that meet three criteria:
1. Repetitive – You do it the same way every time
2. Time-consuming – Takes significant hours each week
3. Rule-based – Can be described as “when X happens, do Y”

Common first wins include:
– Invoice and expense processing
– Customer inquiry routing and responses
– Appointment scheduling and reminders
– Data entry between systems
– Weekly/monthly report generation
– Approval workflows

I recommend starting with your most frustrating process. The one that makes your team groan. That’s usually the right place to begin.

Nualogic